ThankView FAQs Links to advice and answers from ThankView and the UVA Donor RelationsTeam. Getting Started How do I request a ThankView account? Where can I or my team get ThankView training? Messaging What are great Email Message examples? What should I include on the front of the envelope? What's the area beneath the envelope for? What are great Subject Line examples? Videos How can I get rid of the black bars on my video? Can I make my video to be a few seconds shorter? Where can I see examples of UVA-created videos? Can I delete videos? Metrics How can I view who opened/ replied to my campaign? Can I pull lists from my Metrics?