Links to advice and answers from ThankView and the UVA Donor RelationsTeam.

Getting Started

• How do I request a ThankView account?
• Where can I or my team get ThankView training?

Messaging

• What are great Email Message examples?
• What should I include on the front of the envelope?
• What's the area beneath the envelope for?
• What are great Subject Line examples?

Videos

• How can I get rid of the black bars on my video?
• Can I make my video to be a few seconds shorter?
• Where can I see examples of UVA-created videos?
• Can I delete videos?

Metrics

• How can I view who opened/ replied to my campaign?
• Can I pull lists from my Metrics?