ThankView can be like the fridge in a communal kitchen. To stay nice, everyone has to work together to keep it organized and clean it out from time to time. You can use naming conventions to find your campaigns and use the folders in the Video Library to store content you or your team would like to reuse. Please consider archiving your campaigns and deleting lists and videos when they are no longer needed.

Naming Conventions

Consistent naming makes it easy for you, or someone on your team to quickly, retrieve your ThankView campaigns. It also helps the BI Analytics team use the results from your campaigns in future engagement metrics. The recommended naming convention is “Program/Unit – Campaign Purpose – Recipient List Description” (e.g., “Darden - North Grounds Challenge - 2020 EMBA”). A similar convention is recommended for videos (e.g., A&S – Holiday Greetings).

Saving Videos in Folders

After you create your video, go to the Video Details screen to move your video into a folder.

Click “Create a Folder” on the Video Library menu if you need a folder created for your program or unit.

Click the folder for your program/unit to retrieve the videos stored there.

Archiving Campaigns

Once your ThankView is delivered, you can archive or delete your Campaign. 

Please archive any Campaign you want to reuse or have included in the ThankView metrics. Deleted Campaigns are not included in the metrics and will be permanently removed from ThankView after 30 days.

Both Archived and Deleted Campaigns can be restored by clicking one of the options on the Campaign Select menu. 

You can view the Campaign status by selecting Active, Archived, or Deleted from the menu at the top of the Your Campaigns page.

See ThankView FAQs for additional tips on using ThankView.